Visitor FAQsYou’ve Got Questions, We’ve Got Answers
Thank you so much for your interest in Exploration Place! We have compiled and categorized some of the most Frequently Asked Questions (FAQs) with helpful answers for you to review. If you do not see one of your questions answered, you may contact us by phone at (316) 660‑0600 or contact us online.
General FAQ
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What age can kids be dropped off to explore alone?
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Is outside food and drink allowed in the museum?
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Do you have wheelchairs available to rent?
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Are strollers and wagons allowed?
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Is the museum accessible for all?
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Is there a private space for nursing mothers?
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Is re-entry allowed?
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Does Exploration Place offer reciprocal entry with other science museums?
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Are animals allowed in the museum and shows?
Birthday Parties
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Where are birthday parties held in the museum?
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What do the Birthday Party rooms look like?
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Can I bring a cake into the museum for the party?
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Do parents and siblings count toward the 30-person capacity?
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Can we decorate the room for our party?
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Do you have birthday party invitations I can use to invite guests?
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What if I have more than 35 people on my guest list?
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Who do I contact if I have questions or need help on the day or weekend of my party?
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What if I need to cancel my party?
Facility Rentals
General Questions
Membership FAQ
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When does my membership become active?
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How do I receive my card?
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Is there a digital membership card or an app?
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How do I buy a gift membership?
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Will you send me something with my gift membership that I can wrap up and give?
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What happens if my membership isn’t ready for renewal yet?
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How many people are included on a membership?
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I’m a grandparent. Can I purchase a membership that allows me to bring my grandchildren in for visits?
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What is the difference between Family and Premium?
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What is the difference between Premium and Traveler?
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Can my child use our Exploration Place membership on school field trips?
Camp FAQs
General Questions
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What ages are included in Summer Camp and Edventure camps?
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What is the cancellation policy?
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What is a typical camp day like? Is this the right camp for my child?
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What is the daily camp schedule?
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Why did you eliminate the fees for before and after care?
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Can I drop off my child before 7:30 am or pick them up after 5:30 pm?
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Late arrivals (after 9:00 am) and early pickups (before 4:00 pm)
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What do campers do from 7:30 - 9:00 am and 4:00 - 5:30 pm?
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Do campers leave Exploration Place?
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What if I have concerns about safety during construction?
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Do campers spend any time outside?
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What should my camper bring and wear to camp?
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What should my camper leave at home?
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My camper has special medical or behavioral needs. Whom do I contact?
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How do I reach the Camp Director?
Behavior Guidance and Parent Information
Group Assignment and Classroom Questions
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What is a typical camp day like? Is this the right camp for my child?
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What do I do if I need to speak to my camper’s group leader?
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Can siblings be in the same group?
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Are the activity plans available for me to look at?
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How many campers are in each room or group?
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Do campers go to the exhibits?
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Do campers go to the Dome and Live Science Shows?
Lunch, Snacks and Drink Questions
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Does my camper need to bring a lunch?
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Can campers get lunch at the Snack Bar?
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Can I bring my camper a lunch?
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What if my child has food allergies?